Scope of this privacy notice
This privacy policy explains how Betano betano-online.com.de (referred to as "we", "us" or "our") collects, uses and protects personal data when you visit our review portal. We are an independent information and marketing site; we do not operate the Betano platform itself, and this notice concerns only the data that reaches us through your use of betano-online.com.de.
Our role is limited to publishing reviews, guides and factual information about online gambling brands. Any personal data you provide directly to the operator — when you register an account, make a deposit or contact its support team — is governed by that operator's own privacy policy, not ours. The boundary matters: we see what you do on our pages; we do not see your account activity, your wagers or your financial transactions with the brand.
Who controls your data
The data controller for information collected through betano-online.com.de is the entity operating this portal. You can reach our editorial team at [email protected] with any questions about how we handle your data, or to exercise any of the rights set out below.
Categories of information we collect
We collect two kinds of data: information you hand over directly, and information we observe as you use the site.
Information you provide: If you fill in a contact form or send us an email, we receive whatever you choose to include — typically your name, email address and the content of your message. We do not ask for payment details, identity documents or any sensitive personal data through our own forms.
Information we observe: Like most websites, we automatically log technical data when you visit. This includes your IP address, browser type and version, operating system, the pages you view, the time and date of your visit, and the site that referred you to us. We use cookies and similar technologies to collect some of this data — see our separate Cookie Policy for detail on what is stored and how to control it.
Analytics and advertising
We use third-party analytics services to understand how visitors use betano-online.com.de — which pages are read, where people drop off, what devices they use. These tools process usage data on our behalf and may set their own cookies. We also work with advertising networks that may track your activity across multiple sites in order to show you relevant ads; those networks operate under their own privacy policies.
Lawful basis for processing
Under UK data protection law, we must have a valid reason to process your personal data. The legal grounds we rely on are:
- Consent: When you agree to receive marketing emails or accept non-essential cookies through our banner, we process your data on the basis of your freely given consent. You can withdraw that consent at any time.
- Legitimate interests: We have a legitimate interest in running an informational website, understanding how it is used, and improving it over time. We collect technical and usage data for those purposes, balancing our interest against your right to privacy.
- Legal obligation: If we are required by law to retain certain records or respond to a valid request from a regulatory authority, we process data to comply with that obligation.
How we use your data
We use the information we collect to operate betano-online.com.de, respond to your enquiries, improve the site's content and performance, and show you relevant advertising. In practice, that means:
- Answering questions you send through our contact form or by email.
- Measuring which articles are most useful and where the site could be clearer.
- Detecting technical problems and keeping the platform secure.
- Complying with legal requirements, such as responding to lawful requests from authorities.
We do not sell your personal data to third parties. We do share it with service providers who help us run the site — hosting companies, analytics platforms, email services — and those processors are contractually required to protect it and use it only for the purposes we specify.
Sharing and transfers
Your data may be shared with:
- Service providers: hosting, content delivery networks, analytics, email delivery and customer-support tools. These companies process data on our behalf under contract.
- Advertising networks: third-party ad platforms that may track your activity across sites you visit in order to serve targeted ads.
- Legal and regulatory authorities: if required by law, court order or regulatory investigation.
Some of our service providers are based outside the UK, which means your data may be transferred to countries with different data-protection standards. Where that happens, we rely on standard contractual clauses or other safeguards recognised under UK GDPR to ensure your information remains protected.
Your rights under UK data protection law
The UK General Data Protection Regulation and the Data Protection Act 2018 give you several rights over your personal data. You can:
- Access: request a copy of the personal data we hold about you.
- Rectification: ask us to correct information that is inaccurate or incomplete.
- Erasure: request that we delete your data, where we have no legitimate reason to keep it.
- Restriction: ask us to stop processing your data temporarily, for example while we verify its accuracy.
- Portability: receive your data in a structured, commonly used format so you can move it to another service.
- Object: ask us to stop processing your data for direct marketing, or object to processing based on legitimate interests.
- Withdraw consent: if we are processing your data on the basis of your consent, you can withdraw it at any time — though that will not affect the lawfulness of processing before you withdrew it.
How to exercise your rights
To make a request or ask a question about your data, email us at [email protected]. We will respond within one month, and there is no charge unless your request is clearly unfounded or excessive.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
How long we keep your data
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Contact-form submissions and email correspondence are typically kept for two years unless you ask us to delete them sooner. Technical logs and analytics data are anonymised or deleted after 26 months. If you withdraw consent for marketing, we suppress your email address to ensure we do not contact you again, but we do not delete it entirely — we need the record to honour your opt-out.
Protection of minors
Our site is intended for adults aged 18 and over (18+). We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will delete it promptly.
Devices shared with minors should use parental-control software such as Net Nanny or Qustodio to restrict access to gambling-related content.
Security
We take reasonable technical and organisational measures to protect your data against unauthorised access, accidental loss or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk.
Changes to this privacy policy
We may update this policy from time to time to reflect changes in our practices, legal requirements or the services we use. When we make significant changes, we will update the date at the bottom of this page. Continued use of betano-online.com.de after a change constitutes your acceptance of the updated policy.
Contact us
Questions about this privacy policy, or about how we handle your data, should be sent to [email protected]. We aim to respond within 48 hours.
Last updated: 6 January 2026
This content is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. This site is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.